FAQ
Cov hau kev them nyiaj
1. Daim npav rho nyiaj
2.Paypal
3. bank card
4. Sau cov khoom ntawm tus kheej (peb nyob ze Milan, Ltalis, nyem mus saib peb lub hoobkas)
Yog tias koj ntsib teeb meem nrog kev them nyiaj, koj tuaj yeem tiv tauj peb ntawm email [email tiv thaiv] los yog tus lej + 39 3400054590. Peb lub tuam txhab yuav muab kev pabcuam zoo tshaj plaws rau koj.
Cov nqi suav nrog VAT tshwj tsis yog qhia lwm yam.
Rov qab txoj cai
Txhawm rau hloov cov khoom raws li kev lees paub, koj yuav tsum qhia koj lub hom phiaj ua li ntawd los ntawm email [email tiv thaiv] qhia tus lej ntawm daim ntawv xaj khoom thiab tus lej ntawm cov khoom tsis raug. Tom qab ntawd, thaum koj tau txais kev tso cai los ua qhov xa rov qab, koj tuaj yeem xa cov khoom hauv lawv cov khoom ntim thawj zaug thiab qhov qub yog muaj nyob rau hauv lwm lub thawv uas tiv thaiv cov khoom ntim thawj. Yog tias cov khoom hloov pauv tsis muaj lawm, cov khoom zoo sib xws / txhim kho yuav raug hloov.
Koj tuaj yeem xa daim ntawv tshaj tawm nrog cov ntaub ntawv ntawm koj daim ntawv xaj (SKU code, DDT tus lej thiab tus lej xaj) txuas cov duab ntawm cov khoom puas rau [email tiv thaiv] hauv 14 hnub txij li hnub tau txais cov khoom. Lawv yuav xa tag nrho cov lus qhia tsim nyog rau koj los hloov cov khoom
Koj tuaj yeem xa daim ntawv tshaj tawm nrog cov ntaub ntawv ntawm koj daim ntawv xaj (SKU code, DDT tus lej thiab tus lej xaj) txuas cov duab ntawm cov khoom rau email [email tiv thaiv] hauv 14 hnub txij li hnub tau txais cov khoom. Lawv yuav xa tag nrho cov lus qhia tsim nyog rau koj los hloov koj daim ntawv xaj.
kev txiav txim
Txhawm rau xaj cov khoom, tsuas yog ntxiv rau lub laub siv lub pob "Ntxiv" ib sab ntawm qhov xav tau kom muaj nuj nqis. Thaum lub laub tau qhib lawm, nws tuaj yeem tshuaj xyuas lossis hloov kho cov npe ntawm cov khoom tso. Los ntawm kev txuas mus ntxiv koj tuaj yeem teeb tsa qhov chaw nyob xa khoom, txoj kev them nyiaj thiab cov ntaub ntawv ntxiv. Tom qab lees paub qhov kev txiav txim koj yuav tau txais email uas muaj cov ntsiab lus ntawm cov khoom thov.
Rau kev txiav txim ntau dua lossis yog tias koj twb paub cov khoom lag luam, koj tuaj yeem siv Quick Order function. Ntawm nplooj ntawv nws muaj peev xwm upload cov ntaub ntawv ntawm cov khoom thiab ntau lossis ntxig rau ntau yam SKUs hauv lub rooj. Qhov kev txiav txim yeej ib txwm xaus los ntawm kev xa tawm
Peb feem ntau xa tuaj tsis pub dhau 24-48 teev, thiab cov khoom uas tuaj yeem txiav txim tau muaj nyob hauv Tshuag!
Thaum paub meej, qhov kev txiav txim tsuas tuaj yeem hloov kho los ntawm kev pab. Sau rau peb ntawm kev sib tham, hu rau tus xov tooj + 39 3400054590 los yog xa email rau [email tiv thaiv] qhia tus lej xaj
Yog lawm, koj tuaj yeem thim qhov kev txiav txim tsuas yog tias nws tseem tsis tau ua tiav los ntawm tus xa khoom. Koj yuav tau txais cov nyiaj rov qab nyob ntawm txoj kev them nyiaj xaiv thaum xaj (hauv 7 hnub). Sau rau peb ntawm kev sib tham, hu rau tus xov tooj + 39 3400054590 los yog xa email rau [email tiv thaiv] qhia tus lej xaj
thauj
Kev xa khoom yog tsim los ntawm cov neeg xa xov zoo tshaj plaws ntawm kev ua lag luam: (BRT, DHL, GLS). Kev xaiv ntawm courier yuav ua los ntawm Kosoom raws li hom khoom thiab qhov chaw xa khoom.
Thaum kos tawm, xaiv "Sau Hauv Tus Neeg" hauv Shipping (nyem mus saib qhov chaw ntawm peb lub tsev khaws khoom Italian) thiab koj tuaj yeem sau koj daim ntawv xaj los ntawm peb. Thaum koj tau txais kev pom zoo ntawm koj daim ntawv xaj, koj tuaj yeem sau tau txij hnub Monday txog Friday thaum 9.00 txog 18.00.
Kev xa khoom xa tuaj thoob tebchaws Ltalis, tus nqi thauj khoom rau lwm thaj chaw lossis lub tebchaws sab nraud Ltalis raug them raws li qhov xwm txheej tiag tiag.
Hmoov tsis nws yog tsis tau. Thaum cov khoom xa tuaj, koj yuav tau txais email nrog kev taug qab ntawm koj qhov kev txiav txim los saib xyuas qhov tuaj txog ntawm cov khoom.
Yog lawm, thov kev txhawb nqa ntawm kev sib tham, xov tooj lossis email kom tau txais txiaj ntsig ntawm qhov kev xaiv tso nyiaj
Yog tias koj cov xaj xaj xa tuaj tab sis koj tsis nyob, qhov kev xa khoom tshiab yuav raug sim rau hnub ua haujlwm tom ntej.
Kev xa khoom ib txwm muaj txij hnub Monday txog Friday, cov neeg xa khoom tsis xa lossis sau rau hnub Saturday thiab hnub so haujlwm.
Tso cai rau koj muag cov khoom rau koj cov neeg siv khoom yam tsis muaj lawv ncaj qha hauv Tshuag, koj tuaj yeem xaiv seb yuav xa khoom tsis qhia npe lossis hauv koj lub npe
Koj puas xav tau kev pab ntxiv?
Thov sau daim foos kom peb tuaj yeem tiv tauj koj raws sijhawm.
Xa mus rau Tebchaws Meskas
TIV THAIV XOV XWM
Koj puas muaj lus nug txog peb yuav pab tau koj lub tuam txhab li cas? Xa email rau peb thiab peb yuav tau txais kev sib cuag sai sai.
UA TSAUG RAU...
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